Privacy Policy

Introduction

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This Privacy Policy explains how PANDAROSA LIMITED (“Panda Rosa Metals”, “we”, “us”, or “our”) collects, uses and protects your personal information when you use the Panda Rosa Metals website.

By using this website, you agree to the collection and use of information in accordance with this policy.

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Company Information

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PANDAROSA LIMITED
5 Carden Place
Aberdeen
Scotland
AB10 1UT

Company Number: SC701048

Website: www.pandarosametals.co.uk
Email: info@pandarosametals.co.uk
Telephone: 01224 820482

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What Information We Collect

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We may collect and process the following information:

• Name
• Company name
• Email address
• Telephone number
• Address details
• Information submitted through enquiry forms
• Any additional information you choose to provide

Technical & Usage Information

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When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral sources
• Website interaction behaviour

This information is collected using analytics and tracking technologies where consent has been provided.

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How We Use Your Information

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We use your information to:

• Respond to enquiries
• Provide quotations or service information
• Arrange collections or skip hire enquiries
• Improve website functionality and user experience
• Monitor website performance and traffic
• Maintain website security
• Comply with legal obligations

We do not sell your personal information to third parties.

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Legal Basis for Processing

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Under UK GDPR, we process your information under the following lawful bases:

• Consent
• Legitimate interests
• Contractual necessity
• Legal obligations

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Cookies & Tracking Technologies

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Our website uses cookies and similar technologies, including:

• Google Analytics 4
• Microsoft Clarity
• Essential website cookies

Analytics and tracking cookies are only activated after consent has been provided through our cookie consent system.

Please see our Cookie Policy for more information.

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Third-Party Services

We may use trusted third-party providers to help operate our website and services, including:

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Google Analytics 4

Used to understand website traffic and usage patterns.

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Microsoft Clarity

Used to analyse user behaviour and improve website usability.

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Vimeo

Embedded videos may set cookies or collect technical information when interacted with.

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Google Maps

Embedded maps may collect location and technical usage information.

These providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

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Data Storage & Security

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We take reasonable technical and organisational measures to protect your information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

However, no internet transmission or electronic storage system can be guaranteed as completely secure.

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How Long We Keep Your Information

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We only retain personal information for as long as reasonably necessary:

• To fulfil the purposes outlined in this policy
• To comply with legal obligations
• To resolve disputes
• To maintain business records

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Your Rights

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Under UK GDPR, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website:
Information Commissioner’s Office

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Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

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